Archive for the ‘Leadership’ Category

Nurture the First Follower

Monday, June 7th, 2010

What is a leader’s role? To inspire, ignite, engage…and to start a movement!! The ‘movement’ is whatever the organization wants to mobilize it’s human resources around…be it related to culture, team building, change, quality, or customer service. I watched this video on Ted recently and found it very thought-provoking. And, fun!!

Are you nurturing the first follower? That role could hold the key to your success! It might be precisely that role – that resource – that first follower – who champions your cause to the rest of the organization. It is, after all, the first follower who encourages everyone else to join in.

What is your current movement? Who’s your first follower? Are you nurturing that role?

Deri Latimer, CSP, is an expert in possibilities for people! She combines a business degree with 19 years of experience from various industries and business sectors including health care, manufacturing, education, government, transportation, tourism and professional services. Deri impacts individual and organizational performance by applying the latest research and practice in positive psychology, appreciative inquiry, emotional intelligence, and employee engagement.

Play to your Strengths!

Friday, May 7th, 2010

In my early years’ report cards there was a theme; ‘okay student… talks too much’. It was true! I was a social animal…well, at the very least, I seemed to be unable to control my need to interact with people around me. It wasn’t until years later, that I realized I was an Extrovert. I needed to be able to interact in order to be able to learn. Because the environment was like most learning environments of the time, where ‘quiet’ and ‘order’ were valued, I tried desperately to BE QUIET. I was able to sustain that for a period of time…then my ‘natural’ tendencies would rise up (and it continued to get me in trouble with my teachers). I thought there was something wrong with me. Why could other kids perform well in this environment? Was I defective in some way?
I, only later in life, realized the significance of this experience. I was not at my best when I was quiet (unable to interact with others)…my ability to learn suffered, my overall performance was marginal…and my motivation tanked!
I wonder today if my teachers of the time would be at all surprised with my career choice. I am a professional speaker. I get to spend each day (at least those days when I am not creating new material) interacting with others…being energized by (and hopefully energizing) others. I would not trade this career for any other. I am truly in a position to operate from my strengths, most of the time, when I am working.
One other comment made by my early teachers was that I was a ‘daydreamer’. Well, guess what… I still am! (Another ‘problem’ that is actually an ’strength’.) I think it’s that strength that feeds my creativity – which keeps me personally engaged in what I do and around which I get most of my positive feedback from clients.
What are are your strengths? It’s sometimes not an easy question to answer. I’ll bet that you know that there are times at work in which you are energized and engaged; and there are other times in which you are not. Therein lies a clue about your strengths. Chances are – when your energy (and performance) is high, your strengths are in use. If you are interested in determining your strengths, there are some online resources available to you. Martin Seligman’s website, Authentic Happiness, features several assessments that are free of charge. You can also keep a simple journal, noting times at work when you are energized and engaged…what are you doing?
How much opportunity do you have to play to your strengths at work? According to Marcus Buckingham, author of ‘Go Put Your Strengths to Work (among other very good reads), only about 12% of us play to our strengths at work.
I speak about this topic – and several related to this topic – every day when I am keynoting a conference or leading a workshop. I cannot describe how exciting it is to watch people begin to be energized about the possibility of using their strengths more at work. It can be a transforming experience for them…you can actually see them change before your eyes! Their skin colour, posture, and overall way of being changes. Imagine capturing that transformation on a more permanent basis in workplaces everywhere!
Well, you can do more than imagine it! No matter what, you must begin with yourself. Start seeking more opportunity to do the work that energizes and engages you. Talk to your leader and share your ideas to play to your strengths more often. I cannot imagine a leader who is not interested in hearing about how you can positively impact your satisfaction and your results.
I saw this video recently…it brought a tear to my eye. It reminded me about the importance of allowing myself, and then others around me, to be who they are and play to their strengths. The possibilities are endless! And, you never know who you might serve, or SURF, in the process!
Service Dog to Surf-ice Dog!

What is NLP?

Wednesday, November 11th, 2009

I am often asked ‘what is NLP?’  I became a certified practitioner of NLP (Neuro-Linguistic Programming) in 1991.  After a brief exposure to it through a colleague, I instantly recognized how NLP could be useful to me – in my work and in my life.

NLP is an approach to positive personal change.  It  provides a set of tools to help deal with unhelpful patterns of thought and behaviour, while simulatenously introducing new, helpful patterns.  NLP (Neurolinguistic Programming) was created by Dr. Richard Bandler and Dr. John Grinder in the early 1970’s.  As the name suggests, NLP is about the relationship between the brain (neuro), verbal and non-verbal language used to communicate (linguistic), and the unique way they come together to create behaviour (programming).

You have some personal programs that work for you; and others that work against you.  NLP allows you to keep the ones that work for you and change those that do not.  The key, of course, is in being able to identify the program…NLP is about increasing your self-awareness, and then taking control of your thinking.

One enlightening NLP exercise has to do with recognizing and shaking limiting beliefs.  A limiting belief generally begins with one of the following:

‘I can’t… ’

EXAMPLE: ‘I can’t speak in public.’

‘People should…’ 

EXAMPLE: ‘People should be friendlier.’

‘Everyone thinks…’

EXAMPLE: ‘Everyone thinks communication in this company is poor.’

‘People never…’

EXAMPLE: ‘People never listen to me.’

Whenever you hear yourself making one of these statements, try this strategy. 

Step 1: Challenge the belief: Where does this belief come from?  Is this belief still valid?  What evidence do I have to support this belief?  What evidence suggests the belief is untrue?

Step 2: Find an alternative belief: Consider many possibilities.  Try on new beliefs that are more positive and choose the best one for you.

Step 3: Integrate the new belief:  Imagine how things will be different with the new belief and consider how you will feel about this change.  imagine yourself doing going through your life, interacting with others, with the new belief.  How do you feel?  Is this motivating for you?

Even though the name is long and looks complicated, the strategies of NLP are quite easy and straightforward.  The key is repetition and attention.  In the strategy above, if the belief is well ingrained in your thinking (if you have held the belief for a long time or if it is associated with a significant experience or memory), you may need to repeat the process about several times before you can fully integrate the new belief.  Then, attend to the new results in your thinking, feeling and behaviour. 

Do you have a belief that is getting in your way?  Send your story after you try the strategy above.  What new results are true for you?

 

Spirit Week…Every Week!

Thursday, October 8th, 2009

I read an article this week…from one of my internet Google Alerts.  It was one of those articles that struck me – instantly.  It was by Kim Smith and it was titled Sometimes we could all use a little spirit week.  Kim shared her findings from asking her daughter about her favourite part of spirit week.  You know what that is if you have children.  If you don’t have children, spriit week is a time (a week, actually) when schools engage in activities to infuse energy into the classroon…with friendly competition between classrooms and amongst the student-body as a whole.  Even my son, in middle school, has been heavily involved in collecting pennies ’so we can be the best classroom in the school!’

Kim’s daughter replied that the best part of spirit week was that all of the social rules disappeared and everyone was equal and everyone was focused on having fun.  ‘It doesn’t matter if I am in the band or I am a jock”, she said.  ‘Nobody cares about my clothes or anything.”  Kim’s daughter related that spirit week was about the team…doing what was best for the whole, and not worrying about individual, petty, differences.

I thought about that…and how true that was relative to my own children’s experience of spirit week.  Everyone is smiling, everyone is engaged, and everyone works together!  No one is left out and no ‘normal’ classes (the ‘populars’, the ‘nerds’, the ‘jocks’, etc.) exist.  We are just here, together, working together to achieve a common goal.  Not a bad formula for success in any organization, I think!!

While thinking about writing this post, my daughter came home from school (her first year in a new high school) and said ’Mom, I am so proud of myself!  I said “hi” to some people I don’t know really well … and they said “hi” back.  It was cool!’

So … next week, after you return from a weekend of thanksgiving celebrations with family, think about what you can do to make every week ’spirit week’ at your workplace.  Really…it doesn’t take much!  A smile, a ‘great to see you’, an engaged look in the eye…that’s it! 

Let me know how it goes…and I’ll do the same!

Positive Psychology in Philadelphia, Pennsylvania

Friday, July 17th, 2009

I recently returned from The First World Congress on Positive Psychology in Philadelphia, Pennsylvania.  In keeping with the P theme - one word encapsulates my experience there: Powerful!  What follows is a summary of a few of my key take-aways from the Congress.

Ed Diener spoke on ‘New Findings on Happiness’: there is a difference between wanting and liking…happiness is impacted most when we learn to WANT what we LIKE.  You might WANT the high-paying executive job, but not LIKE the work that comes with that job.  If you LIKE the outdoors, learn to WANT or desire finding work that helps you do what you LIKE.  He also shared some findings about the latest Positive Psychology research, like the study you might have read that said married people are happier.  Diener said the newest research is showing – not so much that married people are happier – but that happier people tend to be married!  Interesting…

Giovanni Fava, from Italy, spoke on ’Well-Being Therapy’: he shared a powerful example of how people can identify and modify dysfuctional beliefs (or thoughts) to positively affect their well-being.  For example, if you keep a journal of your internal dialogue throughout the day and you notice a thought like ‘I can’t do this’, you can immediately decide to change the thought to ‘I can do the best I can and see what happens’.  They key is to identify the dysfuctional thought and then consider a modification of that thought, and notice what happens in terms of how you feel.  One way to modify the internal dialogue is to write down what an ‘external observer’ might say about the situation that is causing you difficulty; record an alternative interpretation…then notice what might shift for you.

Michael Frese, from Germany, discussed positive psychology at work – his research confirms that people do best at work when they are active; being able to set goals and take personal initiative positively affect achievement at work.  There is a “clear and strong correlation between personal initiative (which engages and ignites positive emotion) and performance”. 

Raymond Fowler discussed positive health and positive aging in his session “how to die young as late as possible”.  He made a compelling argument to support the point that when you die is a matter of choice – or a series of choices (eating, exercising, all the stuff we all know).  Positive emotion is critical in a long life; happier people are healthier (fewer bad habits, better nutrition, take better care of themselves).  

Barbara Fredrickson discussed Positivity – the Pathway to Flourishing.  She shared her “positivity prescription” on 3 to 1 to reinforce that you need the levity of positivity to counterweight the gravity of negativity.  Fredrickson shared her ‘Broaden and Build’ theory of positive emotion; when you experience and express positive emotion, you live longer.  It’s not enough just to ‘be positive’, the positive emotion must be genuine and heartfelt.  To create a mindset of positivity. be:

  • open
  • appreciative
  • curious
  • kind
  • real (authentic)…sincerity counts!

Visit Fredrickson’s website for free resources.

David Cooperrider was a true highlight at the conference.  He completely captivated the audience with his hopeful message on ‘The Discovery and Design of Positive Institutions’.  Mr. Cooperrider, generous in nature, makes his slides from the conference available at aicommons@case.edu.  The message from Appreciative Inquiry is ‘change at the scale of the whole’.  Ai involves a shift to see the world anew.  Mr. Cooperrider shared with us a foundation of AI; that the question we ask determines what we find.  If we look for deficits (what’s wrong here?) we find more deficits; if we look for possibilities (what’s right here?) we find more possibility.  Most organizations look for what’s wrong and let strengths take care of themselves.  AI encourages us to focus on strengths and the weaknesses will take care of themselves.  The approach is 1) appreciate the best of what is, imagine what might be, design what could be and create what will be.  The key is in the inquiry…the inquiry must be the change we wish to see in the world (not the one we want to avoid or to eliminate).

The conference ended with some words from Chris Peterson that encouraged us to look in the mirror as we are the future, and Martin Seligman, renouned as the father of Positive Psychology, who introduced a new term, ‘Positive Neuroscience’.  I, for one, am looking forward to hearing more about that in the future.  What about you?