Archive for October, 2008

How Positive Psychology can Work at Work

Sunday, October 26th, 2008

Check out Martin Seligman talking about Positive Psychology on Ted.com.  I had the privilege to see Dr. Seligman speak at an Appreciative Inquiry conference last year and I was impressed with his ability to simplify what could otherwise be a complicated subject.  I believe we have enormous opportunities to integrate the results of his research into today’s workplace; impacting productivity as well as global happiness!

We commonly speak in workplaces about the challenges of increasing employee engagement.  What we are missing often are the two keys Dr. Seligman cited – being able to use our strengths more at work (and – most importantly – being able to adapt the way we do our work to capitalize on our strengths), and being connected to a meaning higher than ourselves. 

With the first, we can be more creative at designing jobs for people instead of making people fit jobs as we have designed them (refit jobs to people, not people to jobs).  With the second, we can talk more about purpose at work every day; ask ‘why’ regularly (Why are you in your organization?  What purpose do you serve?).

What do you think? 

Presume Innocence

Thursday, October 16th, 2008

Presume innocence.  What a nice mantra for life (if not for all, at least for many parts of life).  This has come up a number of times in my seminars and keynotes of late.  The idea is that when we decide to ‘presume innocence’ on the part of others, we are often more flexible, resilient, and effective in responding or dealing with the challenges in life. 

Let’s look at an example.  Your boss has promised to meet with you at 3:00 p.m. today.  It’s 3:25 p.m. and your boss is nowhere to be found.  You might be tempted to think ‘How inconsiderate!  Why doesn’t she value my time?’.  This thinking might cause you great anxiety and tension, so that when your boss does finally arrive to meet with you, you will be less effective in the meeting because you are distracted by your negative emotions.  Now imagine that you presume innocence on the part of your boss.  You might think ‘I am sure something critical came up for her.  She would have called me had she thought of it; perhaps I neglected to tell her how important this meeting is to me.  When she gets in, I’ll be sure to tell her.’  When your boss arrives, you will be feeling much more resourceful in your meeting with her, and you can reinforce with her what you’d like her to do the next time she is running late.

The idea is, presuming innocence reminds you that generally speaking, and for the most part, the other person is not trying to negatively impact your day.  That person does not have the intention to mistreat you, and if that is the effect of their behaviour, they don’t know it (and you have to let them know). 

I remind myself constantly to presume innocence.  I find that the gift of this presumption is to myself; I am better able to communicate what I need from people and I have access to the more positive emotions I need to help me to be more effective overall.

Tell me about a time you presumed innocence.  What was the situation?  How did it work for you?