Archive for the ‘Appreciative Inquiry’ Category

Nurture the First Follower

Monday, June 7th, 2010

What is a leader’s role? To inspire, ignite, engage…and to start a movement!! The ‘movement’ is whatever the organization wants to mobilize it’s human resources around…be it related to culture, team building, change, quality, or customer service. I watched this video on Ted recently and found it very thought-provoking. And, fun!!

Are you nurturing the first follower? That role could hold the key to your success! It might be precisely that role – that resource – that first follower – who champions your cause to the rest of the organization. It is, after all, the first follower who encourages everyone else to join in.

What is your current movement? Who’s your first follower? Are you nurturing that role?

Deri Latimer, CSP, is an expert in possibilities for people! She combines a business degree with 19 years of experience from various industries and business sectors including health care, manufacturing, education, government, transportation, tourism and professional services. Deri impacts individual and organizational performance by applying the latest research and practice in positive psychology, appreciative inquiry, emotional intelligence, and employee engagement.

Play to your Strengths!

Friday, May 7th, 2010

In my early years’ report cards there was a theme; ‘okay student… talks too much’. It was true! I was a social animal…well, at the very least, I seemed to be unable to control my need to interact with people around me. It wasn’t until years later, that I realized I was an Extrovert. I needed to be able to interact in order to be able to learn. Because the environment was like most learning environments of the time, where ‘quiet’ and ‘order’ were valued, I tried desperately to BE QUIET. I was able to sustain that for a period of time…then my ‘natural’ tendencies would rise up (and it continued to get me in trouble with my teachers). I thought there was something wrong with me. Why could other kids perform well in this environment? Was I defective in some way?
I, only later in life, realized the significance of this experience. I was not at my best when I was quiet (unable to interact with others)…my ability to learn suffered, my overall performance was marginal…and my motivation tanked!
I wonder today if my teachers of the time would be at all surprised with my career choice. I am a professional speaker. I get to spend each day (at least those days when I am not creating new material) interacting with others…being energized by (and hopefully energizing) others. I would not trade this career for any other. I am truly in a position to operate from my strengths, most of the time, when I am working.
One other comment made by my early teachers was that I was a ‘daydreamer’. Well, guess what… I still am! (Another ‘problem’ that is actually an ’strength’.) I think it’s that strength that feeds my creativity – which keeps me personally engaged in what I do and around which I get most of my positive feedback from clients.
What are are your strengths? It’s sometimes not an easy question to answer. I’ll bet that you know that there are times at work in which you are energized and engaged; and there are other times in which you are not. Therein lies a clue about your strengths. Chances are – when your energy (and performance) is high, your strengths are in use. If you are interested in determining your strengths, there are some online resources available to you. Martin Seligman’s website, Authentic Happiness, features several assessments that are free of charge. You can also keep a simple journal, noting times at work when you are energized and engaged…what are you doing?
How much opportunity do you have to play to your strengths at work? According to Marcus Buckingham, author of ‘Go Put Your Strengths to Work (among other very good reads), only about 12% of us play to our strengths at work.
I speak about this topic – and several related to this topic – every day when I am keynoting a conference or leading a workshop. I cannot describe how exciting it is to watch people begin to be energized about the possibility of using their strengths more at work. It can be a transforming experience for them…you can actually see them change before your eyes! Their skin colour, posture, and overall way of being changes. Imagine capturing that transformation on a more permanent basis in workplaces everywhere!
Well, you can do more than imagine it! No matter what, you must begin with yourself. Start seeking more opportunity to do the work that energizes and engages you. Talk to your leader and share your ideas to play to your strengths more often. I cannot imagine a leader who is not interested in hearing about how you can positively impact your satisfaction and your results.
I saw this video recently…it brought a tear to my eye. It reminded me about the importance of allowing myself, and then others around me, to be who they are and play to their strengths. The possibilities are endless! And, you never know who you might serve, or SURF, in the process!
Service Dog to Surf-ice Dog!

Feeling ‘Blue’?

Wednesday, January 27th, 2010

Often, at this time of year, I – and others I know – feel a little ‘blue’. It’s cold outside (at least it is here in many parts of Canada), the holiday madness is over, and another year of goal setting and action planning is upon us. This ‘blue’ feeling is what has inspired me to write this post.
I am, overall, a very happy person. I have realized that, while that is the case most of the time, there are other times where my happiness wanes. During those times, I am aware that my thoughts are different … they are less positive and they are quite clearly impacting my emotion (I feel ‘blue’) and my behaviour.
I speak to audiences every day and share the latest research on happiness and well-being. In fact, the new term in Positive Psychology is ‘flourishing’…isn’t that a wonderful word! So what, I wonder, does a flourishing human being think, feel and do?
I am attracted to, and my audiences appreciate, quick little strategies and tools to shift energy when the ‘blues’ arrive. I’d like to share a few of them with you today.
One great resource I discovered (actually, a wonderful colleague introduced me to this; thank you, Jennifer) is
The Happiness Institute’s Daily Happiness Checklist. You can print this off and keep it close to your desk and quickly review it each day. You’ll definitely notice a shift in your energy.
Another quick resource is to begin a gratitude journal. Each day – record two or three things for which you are grateful. At first, you might find that the items you record are huge, significant items…like the love of your children, your mothers wise words, etc. After awhile you will find yourself including other things …like fresh, crisp air and dental floss. The idea is – and it seems to have sort of magical results – when you focus on what you are grateful for, you magnify the positivity of that item (and you engage the positive emotion of gratitude). Another strategy that I use regularly with groups is to shift negative, unhelpful thoughts to more positive, helpful ones. It sound so simple, and yet results in a shift in energy (from the blues to something warmer…maybe orange!) that can propel you to make different, more productive choices.
Recently, Barbara Ehrenreich has received a lot of press around her book ‘Bright-Sided’ which seems to blame positive thinking for enabling people to avoid confronting serious problems in the workplace, the economy, or in their lives. Ms. Ehrenreich certainly has a point in that none of us is served well if we stick our head in the sand, sing ‘Kum Ba Ya’, and wish that all bad things disappear. We need to be cognizant of what is really happening around us. However, too much focus on problems – in my experience – just creates more (magnifies) problems.
Consider my friend Jane who is dying of cancer. Jane knows the reality – she is dying – and she knows that she has a choice around how she will spend her remaining days with her family. It can only serve Jane well to decide – to choose – to be positive. To think positively about what is possible during her shortened life and to send that energy out to everyone else around her. I mean, what are her options…to spend the short time she has with her loved ones consumed with negativity and sorrow? I cannot fathom any purpose served by Jane staying engaged in negative emotion – no purpose for her and certainly none for her loved ones. Jane is not in denial – she is in choice.
One last strategy I would like to share is one that I use regularly…I love it’s simplicity and effectiveness. Whenever you find yourself in a situation that is not ideal, decide to A.C.T.: Accept your current reality (for Jane, she would say ‘I accept that I am dying’), then Choose a vision of what you would like in this situation (Jane might say ‘I choose to enjoy every moment with my family and to create more lasting, fond memories’), then Take action to achieve the vision. Jane can:
- think positive thoughts about herself
- think positive thoughts about the people around her
- decide to connect with her family whenever she can
- ask lots of questions of others to shift focus away from her illness and toward the myriad of activities that others are involved with
- end each day with a gratitude journal
Each of these actions will help move Jane TOWARD her vision (what she wants) so she is not using her energy moving AWAY from what she does not want (the reality of her situation).
I believe you can be both realistic AND hopeful! As I left my visit with Jane a few days ago, she smiled to me at the door and said ‘you never know, Deri…I might just be a medical miracle’. And, I agree, you never know – so why not think (feel and do) like it’s possible. I’d call that flourishing!
What do you think?